Essex
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FCL Operator
Ref: EH-2373
Location: Basildon
Salary: £32k
Key Responsibilities
- Arranging FCL Sea shipments both Import & Export
- Liaising with suppliers, carriers and overseas offices
- Operate within company general procedures and requirements
- Liaising with overseas offices to arrange shipments
- Generating invoices per the terms of shipment & costing of files correctly to maximise profitability
- Generating quotes for any enquiries for customer or overseas offices both Import & Export
- Follow ups on any quotes
- General day to day customer service and administration
Knowledge
- Documents required for international (maritime) transport both Import & Export
- Transport regulations
- Good Geographic understanding
- Local (port) regulations
- HM Customs regulations
- CNS, CDS & Destin8, Excel & Word
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Export Clerk
Ref: EH-2375
Location: Basildon
Salary: £25k
Key role attributes required would be:
• Enthusiastic and engaging personality
• Good problem solving skills
• Able to offer support to existing export service team
• A high level of accuracy and attention to detail
• Customer friendly approach
Ideally candidate will have:
• Excellent level of computer literacy.
• Good understanding of excel would be an advantage
• Familiar with Microsoft Office & Teams
• Experience in container loading / planning would be a benefit
• Self-motivated with willingness to take responsibility & good organisational skills
• Good communication skills both written and verbal
Key Tasks / Responsibilities:
Essential / Everyday
• Process warehouse cargo receipts and enter shipment information into our internal database
• Liaise with the warehouse to clarify any cargo queries, or follow up with expected cargo / late arrival
• Communicate with customers to request relevant shipping documents prior to goods being loaded.
• Ensure all file data is accurate and up to date before handing over for invoicing
Ad Hoc
• Arrange collections via transport department or pallet network
• Assist with rating / invoicing
• Liaise with shipping lines regarding container bookings
• Potential for progression: the right candidate could eventually be given further responsibilities to run their own service or look after key client accounts.
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Ocean Import Operator
Ref: KG-2379
Location: Tilbury
Salary: £Negotiable
Role requirements of the successful candidate
- Proven successful track record of at least two years working for a small to medium sized freight forwarder.
- Experience of CNS and Destin8. Our forwarding software is Multi-freight.
- Strong attention to detail.
- Good communication skills and friendly personality.
- Competent using Microsoft Word, Outlook and Excel.
- Strong and dynamic team player.
- Excellent English and Maths skills.
Job responsibilities and tasks:
- Communicating with our various customers, suppliers, and sub-contractors such as shipping lines, hauliers and depots.
- Raising internal files
- Raising Invoices
- Passing supplier invoices and querying where necessary
- Checking vessel arrivals
- Arranging collections and deliveries, making sure to meet customer deadlines.
- Following up after delivery to ensure the customer was happy and find out anything else that we could look after for them.
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Accounts Payable Clerk
Ref: KG-2383
Location: Brentwood
Salary: £25-28k
Main Objectives of the position:
Working alongside the Finance Manager you will be required to assist in keeping control over the day to day running of the purchase ledger, which includes processing a high volume of invoices, managing the unbooked purchase invoices and liaising with Managers and Operators to keep the unbooked invoices to a minimum. You will also be responsible in preparing and importing the GBP payment run on a twice monthly basis. You may also be required to assist with the general administrational/finance duties as and when necessary.
Main responsibilities:
- Control all received transport invoices onto operational system within 2 days of receipt
- Book purchase invoices where possible by checking the necessary programs for both full loads and groupage files
- Log and control all unbooked invoices and follow up regularly with operators in order that invoices can be booked
- Request any relevant back up documentation and delivery notes from suppliers
- Liaise with operational staff on a daily basis with any purchase invoices that you are unable to book.
- Prepare a weekly report of all unbooked invoices to send to Department Managers
- Checking and reconciling of statements received from suppliers and requesting copies where applicable
- Preparation of the GBP payment run on a twice monthly basis
- Allocation of GBP payments made in the finance system
- Posting of overhead running cost invoices to finance system
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Import/Export Inside Sales
Ref: EH-2386
Location: Woodford Green
Salary: £30k
Duties:
• React to quotations received in a timely manner
• All quotes to be issued via in house system
• When a booking is received based on a quote given, liaise with booking department
• Dealing with both LCL and FCL door-door import/export enquiries
• On spot quotes
• Refer to companies tariffs for freight and UK haulage, obtaining a spot rate where necessary for larger volumes.
• Answer phone calls from clients and vendors daily, and promptly and reply to any messages received in the mail box
• Follow up quotes given seeking clients feedback on how competitive our rates were.
• Keep a log of client’s feedback
• Researching for new leads
• Excellent customer service skills
• Must be dynamic, and able to work on own initiative
• Excellent verbal communication and active listening skills
• Duties can be modified at any time by department manager and/or management.
• Client will discuss the role in full at interview stage
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Customs Clearance Clerk
Ref: EH-2391
Location: Witham
Salary: £24-28k+
Our client is now seeking either an experienced customs clerk or a candidate that has worked within the freight forwarding industry that also has knowledge of custom formalities.
Duties will include;
• Liaising with operations team;
• Communicate with customers regarding their customs clearance both on the phone and over email;
• Monitor both internal and external emails and respond to customers/colleagues when required;
• Check commercial documentation for accuracy and resolve issues when detected;
• Use customs systems to complete entries; and
• Charge duty/VAT deferment fees to importer prior to cargo being released.
Also the candidate must be willing to learn experience air and sea freight
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Road Freight Operator
Ref: SL-2394
Location: Dagenham
Salary: £Negotiable
Our client, a freight forwarder is looking for a Road Freight Operator to join their office in Dagenham.
Requirements:
- Min two years’ experience in import/export road freight
- Competent in import/export customs procedures
- Knowledge of Bluejay software advantageous
- Computer literate – MS Office and MS Outlook
General duties:
- Import/export of EU road cargo (groupage/full loads/express vehicles)
- Creating files in our freight software
- Processing collection/delivery orders
- Arranging international and domestic transport
- Preparing clearance documentation
- Invoicing files
- Dealing with client/agent queries
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Warehouse Operative
Ref: SL-2380
Location: Dagenham
Salary: £26770
Employment basis:
• Full time / permanent
• Location: Dagenham RM9
• Monday to Friday (08:00 to 18:00 three days + 08:00 to 17:00 two days)
• Saturday Mornings on rotation (08:00 to 10:00)
• One hour for lunch
• Total 45hrs per week
• Overtime available
• Salary: £26,770 per annum
Requirements:
• Counterbalance forklift licence essential
• Manual handling training essential
• Shipping/freight warehouse experience (groupage/abnormal size cargo)
General duties:
• Forklift operations – internal warehouse / external yard / Mobile yard ramp
• Loading / Unloading of trailers and domestic vehicles
• Manual Handling of light cargo
• Providing holiday/sickness cover as required.
• Order processing / Admin
• Daily housekeeping
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Ocean Import Customs Operator
Ref: SL-2396
Location: Basildon
Salary: Negotiable
Our client, an International Logistics Company is currently looking for a 'Import Customs Operator' to join their busy and expanding team.
Details of the role are as follows:
• Understand your workload, if looking busy, Supervisor to be advised of at the beginning of your day.
• Check in Client information for any operational notes related to import clearance requirements prior to starting clearance.
• Process entry providing sell rate populated to shipment. If not, please pass back to operator to obtain.
• If entry instructions are not clear, do not submit the entry to HMC&E and pass back to the operations user. Submit entry once the operator has given the clear instructions that you requested. It is not your responsibility to chase the customer/sales rep for clearance instructions. (Please ensure when requesting such information its detailed in a clear simplified dialogue)
• Import paperwork verified against shipper / package details.
• FCL Entries to be submitted/prepped to HMC&E 4 days prior to arrival, LCL Entries to be submitted to HMC&E 3 days prior to arrival.
• Late submission of entries (i.e. not manifested, waiting tariff code etc.) which results in the entry not being submitted 24 business hours from vessel arrival, advise Jamie.
• Once entered and invoiced, use the analysis code “inv-“followed by the user’s code, this will send all relevant docs to the ops user. Once sent, please update the quick note to “Send” and the CCC analysis code.
• System generated e mails to be monitored on daily basis and actioned accordingly same day within your working hours.
• Road Freight clearance only shipments to be worked same day up to 15:30 Dashboard to updated with follow up dates accordingly.
• Import entry claims to be submitted within 24 business hours of being notified.
• Customers, Sales, operations questions to be answered should this be required in timely manner.
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Trainee Import Clerk
Ref: SL-2397
Location: Basildon
Salary: £Negotiable
Our client a leading freight forwarder is now seeking a Trainee Import Clerk to be trained in all aspects of Import Operations.
- The ideal candidate will have at least 3-6 months experience working within the industry either in imports ideally or exports or road freight.
- The successful candidate will need to have the following:-
- Good educational background
- Have good customer service skills
- Good computer skills
- Team player
- Proactive
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Deep Sea Import Operator
Ref: SL-2398
Location: Basildon
Salary: Negotiable
- Handling daily import operations ( FCL/LCL )
- Prepare and submitting customs entries Via Chief (Knowledge of what required at least)
- Experience with CNS and Destin8
- FCL knowledge (Our Inhouse software provider)
- Liaising with clients regarding documents, delivery and charges
- Contacting new clients directly about the business & Existing
- Exploring new opportunities for lanes and activities with clients.
- Addressing customer issues effectively and escalate as necessary, ensuring a resolution or follow up.
- Managing key accounts
- Arranging releases, BOL lodgement and payment of charges
- Invoicing jobs
Middlesex
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General Freight Forwarder
Ref: KG-2327
Location: Slough
Salary: £35k
Responsibilities:
Assisting with the following;
Providing Air / Road / Ocean quotations to customer(s).
Negotiating ad hoc rates with suppliers.
Arranging collections and deliveries of freight with haulage companies.
Processes shipments Air / Ocean / Road.
Arranging all relevant Import / Export paperwork to activate job.
Ensuring HM Customs paperwork in order depending on mode of transport.
Dealing with customer queries and providing regular updates / POD's.
Invoice Jobs on Completed, Authorise supplier Invoices on Freight Software.
Other duties as assigned by Manager/ Supervisor to drive growth and revenue.
Required Experience:
Extensive Freight Forwarding / Logistics Experience (AOG Experience an Advantage) + BoxTop Freight Software / Sage Experience is an advantage. Strong communication skills are needed.
Education:
Educated to GCSE level, with good grades in Maths and English.
Knowledge, Skills and Abilities
Knowledge & Skills;
Experience of HAWBs / MAWBs and IATA shipment procedures helpful.
Customs procedures experience, as well as Import and Export Experience.
Must be fluent with the use of MS Office (WORD, OUTLOOK, EXCEL), with good IT skills.
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Export Operator
Ref: SL-2350
Location: Colnbrook
Our client, a freight forwarder is looking for an Export Operator to join their office in Colnbrook.
- Ensure all export shipments are collected by the correct vehicle, the documentation is in order and they are exported to the client`s satisfaction.
- Ensure custom entries are completed correctly using the correct CPC code and the entry is scanned to the NES Folder.
- Complete quotations for new and existing clients.
- Send flight details to the client by Email or Fax and ensure the foreign agent is pre-alerted with full details.
- Ascertain the urgency of the shipment and decide the routing of the shipment accordingly.
- Liaise with foreign agents when required.
- POD the foreign agent on urgent shipments to ensure delivery has been achieved.
- Ensure the NES file is fully completed and check post flight shipment details; details to client.
- Ensure the file is up to-date and ready for charging out.
- Liaise with the accounts team regarding client credit agreements.
The knowledge, skills and experience required from our Export Operative is:
Essential
- Recent experience of working as an Export Operative/Clerk.
- Hold a full UK driving licence.
- Good knowledge of the English language both verbal and written.
- Ability to prioritise and organise own workload to tight deadline.
- Strong communication skills: The ability to communicate effectively at all levels.
- Be a team player in the department and with members of staff from all other departments.
- Sound knowledge of IT – Word and Excel.
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Air Export Clerk
Ref: EH-2365
Location: Feltham
Salary: £25-28k
Our client who is a well-established International Freight Forwarder based in the Feltham area is now seeking a young and enthusiastic candidate to join their busy Air Export department .
The successful candidate will ideally 1to 2 years’ experience within air freight industry preferably dealing with export shipments, but the client is happy to train candidates that only have imports.
Brief Job Summary – Full Job spec with be given on successful application.
• Responsible for coordinating the flow of goods from the UK and Channel Islands to International Clients and arranging and tracking shipments.
• Communicating with Airline, Freight forwarders, customs brokers, and other transportation providers to ensure that shipments are delivered on time and within budget.
• Ensuring compliance with HMRC Export regulations, including obtaining necessary licenses and permits from UK Exporters
• Coordinating the transportation of goods with our trusted hauliers / own transportation team
Qualification and Skills
• Good communication skills, both written and verbal.
• Sequoia CDS / any other customs software knowledge.
• Attention to detail.
• 5 Year checkable work record
• Salary 26-28k
• DBS Check in line with companies Regulated Agent Accreditation.
• Holiday: 4 weeks plus Bank Holiday
• Pension: Nest pension with employer contribution
• Overtime: Evening/Weekend hours available after full training
• Hours are on 2 working shifts are 8am-5pm or 9am-6pm
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Air Import/Export Operator
Ref: SL-2372
Location: Egham
Salary: Negotiable
• Handling AIR Exports & Imports Shipments End to End.
• Experience in Freight forwarding activities, Operations And documentation
• Handling of consolidated import shipments.
• Execution of AWBs & HAWBS monitoring Flight Loadings.
• Creating Job Bookings in Value Plus and Invoicing to the customers
• Obtaining special rates from Airlines & quoting to customers.
• Interacting with all Airlines.
• Maintaining pre-alerts
Full job description will be given at interview stage.
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Air Import Clerk
Ref: SL-2392
Location: West Drayton
Salary: Negotiable
Experience Airfreight Import Clerk based at Heathrow
• Start to Finish Job
• Able to attend to quotations on request
• Experience in handling all types of Customs Entries from CITEs, Live Animals to TIB
• Liaise regularly with overseas offices, partners, or agents
• Responsible for arranging and completing all associated paperwork, which documents the nature of the goods being imported from abroad and that they are legal and legitimate
• Check all is in order in this respect to import quotas, tariffs, trade agreements and HM Revenue and Customs regulations
• Responsible for costing jobs and ensuring maximum profitability for the organization
• Establishing contacts and relationships with HM Customs to ensure efficient transfer of goods through the legal process
• Manage deadlines and sometimes difficult situations, therefore an element of negotiation is required to be able to meet timescales
• Able to work on own initiative as well as part of a team
Must have experience / skills :
• Minimum 5 years working in both Import Department in a Freight Forwarding Company
• Knowledge of all Customs Clearances regimes and regulations including European origins
• Confident client facing operator
• IPAFFS
• CHEDS
Other Requirements
• Must be a Car Driver
• Must be able to provide 5 years full employment history and have a clean DBS (Criminal Record)
• Must be able to cover out of hours and occasional weekend clearance.
• Working in office environment
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AOG Air Exports - Nights/4 on 4 off
Ref: SL-2395
Location: Colnbrook
Salary: £35k
Reporting to the Export Manager
- Handling AOG / Time sensitive shipments
- Export shipments via Air / Road via customer’s requests i.e. Telephone / e-mail
- Collation of Export documentation: Hawbs / Mawbs / Cutoms formalities / post flight / security procedures / routing of shipments / airline liaison / transport request and reporting / Crosstrade movements
- Export documentation – to ensure Awbs are cut and completed in accordance with customer’s instructions and rated correctly as per Iata / Airlines regulations
- Customs – to ensure Custom documentation is in accordance with supplier’s instructions including IPR / OPR / Export Licenses entries
- Pre-alerts / Post Flights
- Quotations
Ideal Candidate/Key competencies: -
Some experience, working on AOG’s in an Export Department, in a Freight Forwarding Company
Aerospace, shipping Aircraft Parts
Must be able to work under pressure & tight deadlines
Comfortable working on their own
Excellent Customer Service skills
Good time keeping / Attendance
Computer literate
Willing to cover opposite shifts holidays from time to time
Must be a car driver, due to location
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Import Operator
Ref: SL-2399
Location: Colnbrook
Salary: £35k
Ref: SL-2399
Location: Colnbrook
Salary: £35k
- Monitor pre-alerts from foreign agents and raise import files.
- Create records in the ERTS system ready for clearance.
- Ensure all relevant and legal documentation is in place for the Customs Clearance.
- Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
- Check the status of the client’s deferment account and organise payment to HM Customs if funds are not available.
- Ensure the client file is completed with the release information before delivery is organised.
- Support the management with deliveries in transport department taking into consideration size, value, location and urgency of delivery.
- Carry out accurate and timely billing for client accounts.
- Undertake additional duties, or assist other members of staff, as may be reasonably requested by your manager or the directors.
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Deep Sea Operator
Ref: EH-2400
Location: Staines
Salary: £30k
Our client is a leading Freight Forwarder covering both air and sea freight shipments.
Due to increased business they are now looking to expand their Ocean Freight Team and are looking for a General Freight Forwarder to join them.
The ideal applicant will have at least 2 years’ experience within the shipping / logistics industry, the role itself will cover Ocean freight, however training can be provided on areas the successful candidate is not experienced in.
The role requires someone who can work to deadlines and who has excellent customer service skills as the role will involve liaising with customers on a daily basis updating them on shipments.
Key Requirements
• Have minimum of 2 years ocean freight experience
• Experience/knowledge in dealing with ocean freight customs
• A key requirement is the ability to express oneself well verbally and in writing .
• Excellent work presentation, spelling and grammar is essential.
• Good math skills are also required.
• They will be reliable, punctual, and have a basic understanding of all forwarding operational activities and a basic knowledge of the Customs clearance process .
• They will also have a good telephone manner; be I. T. literate with a good knowledge of Word, Excel, Outlook able to work well as part of a small team; have drive and ambition and be prepared to undertake office duties of a Forwarding/Administrative nature.
• Good personal presentation and interpersonal skills are essential.
Salary £30k max
Manchester
Birmingham
Buckinghamshire
Other Areas
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Business Development Manager
Ref: KG-2285
Location: Bordon
Salary: £Negotiable
- Market and Sell the services that Silent Transport offer to all prospective and new customers
- Call daily to arrange appointments with new clients.
- Visit new potential clients.
- Plan sales calls based on Geographical coverage and industry.
- Maintain CRM system using internal systems
- Set up SOP’s for new business in conjunction with operations
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Transport Coordinator
Ref: EH-2388
Location: Dudley
Salary: £35k
Our client is now seeking a Transport Co-Ordinator to work within a team of two based in their in Lye offices.
Ideally, a minimum of 1 years experience, strong communication skills, computer skills, punctual and reliable.
Duties:
Processing intermodal bookings, ensuring systems match.
Liaising with operations team.
Maintain a high level of customer service.
Respond/resolve customer queries.
Invoicing
Maintain an excellent relationship with customer.
Salary: Up to £35,000.00 According to experience
Hours: 0700 – 1700 (Monday – Friday)
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Transport Coordinator
Ref: EH-2381
Location: Sheffield
Salary: £25-35k
Our client is now seeking a Transport Co-Ordinator to work within a team in their Sheffield Office.
Ideally, a minimum of 1 years experience, strong communication skills, computer skills, punctual and reliable.
Duties:
Processing intermodal bookings, ensuring systems match.
Liaising with operations team.
Maintain a high level of customer service.
Respond/resolve customer queries.
Invoicing
Maintain an excellent relationship with customer.
Hours: 0700 – 1700 (Monday – Friday)
The hours would be 50 per week (Mon – Fri) + an occasional Saturday morning.